Contact us at +40 771 256 417

Terms and conditions

General definitions

The website address is:

Owner: Mediserv Cluj cu sediul social in Str. Madach Imre nr. 45, Cluj-Napoca, Romania, CUI 15169122, J12/213/2003, denumită în continuare MEDISERV SRL.

  1. By using this website, you agree to these terms of use. Access to and use of the site is subject to the terms of use and applicable laws and regulations. By accessing and using this site, you accept these terms.

  2. Ownership of content – The site and everything it contains, including but not limited to texts and images, are owned and copyrighted by MEDISERV SRL, unless otherwise specified. Use of the content without the written permission of the content owner is prohibited under intellectual property laws. MEDISERV SRL can offer the user or the client, at his express request, through an agreement, the right to use, in a described form, certain content of the site. This agreement applies strictly to the content defined in advance, for a set period, and only to the person who requested and was permitted to use it.

  3. Use of the Site – You may use this site for your personal, non-commercial use, downloading the content only in accordance with copyright and other intellectual property rights notices. Except as mentioned earlier, you are not allowed to distribute, modify, copy, transmit, display, reuse, reproduce, transfer, or use the content without the written consent of MEDISERV SRL. It is prohibited to use the site to transmit material that may constitute or encourage conduct that may give rise to an offense or that violates the law in any way. The use of the site for advertising purposes is prohibited.

Privacy policy

The privacy policy describes how to process the personal data we collect through this website.

MEDISERV S.R.L. undertakes to respect the rights regarding the protection of personal data in accordance with Regulation 2016/679/EU as well as with its implementing legislation.

We collect the following categories of personal data through the website and the contact forms used: name, surname, phone number, email address, the company you represent, etc.

MEDISERV S.R.L. does not collect/process special categories of personal data within the meaning of art. 9 of Regulation 2016/679/EU.

Your personal data may be used by MEDISERV S.R.L. for:

  • Sending information by email, post, phone, etc. regarding the requested services

  • Offering, negotiating, communicating with you regarding the requested services

  • Good running of the services requested/provided by MEDISERV S.R.L.

  • The transmission of information regarding the news in the field of services provided by MEDISERV S.R.L.

  • Improving the services provided by MEDISERV S.R.L. and the user's experience in using the web page

The basis for the processing of personal data is your consent, the contractual obligations of MEDISERV S.R.L., the existence of legal obligations or legitimate interests of MEDISERV S.R.L.

Your personal data are kept for the period necessary for the development of the business relationship that MEDISERV S.R.L. has it with you, as well as subsequently in compliance with the durations imposed by the legislation in force that defines your relationship with MEDISERV S.R.L.

Data collected by the website or provided by customers are strictly confidential. MEDISERV S.R.L. undertakes not to provide this data to third parties or companies and to use it strictly for the use of the business relationship between the client and MEDISERV S.R.L., respectively for the previously indicated purposes.

This site uses security measures against the loss, alteration, misuse of information under our control.

In your capacity as a data subject, you benefit from the rights conferred by the respective Regulation 2016/679/EU

  • The right to be informed

  • Right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights related to automated decision-making and profiling

  • The right to make complaints or actions

The exercise of the previously mentioned rights can be done through an email sent to the address

If you believe that your rights have been violated, you have the right to contact A.N.S.P.D.P.C.

Contact form/quote request

By using the contact form ( ), the user/client allows MEDISERV CLUJ to contact him by any available means, including electronic means.

By completing the fields on the Check Out page on the website,, the user/client allows MEDISERV SRL to contact him using the contact data entered.

Partially or fully completing the contact or offer request form and sending it does not in any way represent a commitment on the part of MEDISERV SRL to contact the user/client.

MEDISERV SRL may revise or update these conditions without prior notice, at any time. Please check this section periodically to be aware of any changes.


In addition to the data collected directly, such as information about names or email addresses, our website collects information about the device you are using and which pages of our website were accessed, for how long, etc. This last information has 3 sources: server log files, cookies and pixel tags.

The files on the server refer to your IP, which is automatically logged in the server files whenever you use the site. MEDISERV SRL uses IP addresses to calculate website usage levels, to diagnose problems and for website administration. Collecting IP addresses is a standard procedure on the Internet and is used by many websites. This data is a distinct category from personal data.

This data is a distinct category from personal data. They are designed to help websites identify past user activity, which includes clicks on links or pages, returning to certain pages over several months, etc.

Cookies are files sent from a server to a person's computer, they are standard and websites use them to simplify access to a website and to facilitate use. Cookies do not change or damage your computer or files. If you do not want this information to be stored through cookies, most browsers have simple methods to allow the deletion of stored cookies, the automatic rejection of cookies, or the option to accept or reject them.

For a better understanding, we classify below the types of cookies that are used on this site, so that you can decide whether you want to delete or disable them.

  • Strictly necessary cookies - allow browsing the site and using its features. This type does not collect information about you that could be used for advertising, marketing, promoting products or services, or recording your Internet activity.
  • Functionality cookies – record choices and changes made on the site, and provide personalized user features. These cookies refer strictly to our website.

Delete Cookies

If you do not agree with the use of cookies on our website, you can delete them by following the steps below. You can also make settings so that the browser you use blocks cookies or warns you with a notification before storing cookies. Dacă ștergeți cookie-uri, este posibil să nu puteți utiliza o parte din serviciile de pe site-urile vizitate.

The automatic cookie deletion procedure for Chrome is:

Click on the menu icon in the upper right corner (in the form of 3 horizontal bars), selectSettings > Show advanced settings > Privacy and click on Content settings.

In the window that opens, under cookies, select the button “Keep local data only until you quit your browser.”

Click Done at the bottom of the window.

For other browser or settings, find information and details on many sites.

Pixel tags gather basic statistical data on website usage and reactions, enabling the counting of visitors (for statistical purposes), the provision of brand services and the analysis of the effectiveness of promotion and advertising campaigns.

MEDISERV SRL may revise or update these conditions without prior notice, at any time. Please check this section periodically to be aware of any changes.